Using the Service
Q. What does Autoagens offer?
A. A unified platform that handles AI blog automation, AI video generation, AI image generation, and AI background music generation in a single workflow.
Q. Can I use Korean prompts?
A. Yes. Korean, English and Japanese prompts are all supported and auto-translated where necessary before being passed to the AI models.
Coins & Billing
Q. How do I top up coins?
A. Choose a subscription plan on the pricing page to receive monthly coins automatically. One-off coin purchases are also available.
Q. Are coins refunded if a job fails?
A. Yes — failures caused by our side (model server errors, network timeouts) trigger automatic refunds. Prompt-side errors are reviewed by support on a case-by-case basis.
Q. What is the refund policy?
A. Unused coins are fully refundable within 7 days of purchase. Used coins are non-refundable. See the Refund Policy page for details.
Rights to AI Output
Q. Can I use generated images and videos commercially?
A. Yes, for commercial and non-commercial purposes, provided the use does not infringe third-party rights. Check individual AI model provider licenses as well.
Q. Can I create deepfakes or use specific people's faces?
A. Generating a specific person's likeness without consent is prohibited. Violations result in account suspension.
Support
Q. Where do I send technical questions?
A. Email [email protected] or use the support button at the bottom right of the dashboard. We aim to respond within one business day.
Q. Do you offer bulk/B2B licensing?
A. Yes. Contact [email protected] with your company name, expected volume and required features for a custom quote.